Landlords
At Porter Matthews Real Estate we understand that property management is more than just collecting rent. We are dedicated to providing exceptional customer service to both landlords and tenants. We know that your investment may be one of your biggest assets and we treat each property as if it were our own.
You can expect a dedicated team of Property Management specialists - the maintenance of your investment is our priority.
Proven systems, outstanding service and an ability to get the best possible results under any circumstance.
Local area knowledge that is second to none.
We appreciate the trust you place in us when you appoint us to manage your home, and the expression of confidence in the way we do business - it's not something we take for granted. Staff are also engaged in regular compulsory and voluntary industry training;
The Property Management Department is open to receive calls during the hours of: 8.45a.m. - 5p.m. Monday to Friday excluding public holidays and any Office Closures at Christmas/ New Year.
CLIENT MANAGEMENT
Having a designated Property Manager assigned to your investment property is important. Our experience shows that operating as a team is equally important, something you can expect from our company.
TENANT SELECTION
We know the desire to lease a property quickly is important, but our policy is to ensure we select the best suitable applicant for your property. If we don't believe a prospect meets the grade, we'll tell you. Our thorough screening and background checks assists with this process.
LEASE SIGN UPS
Though some tenants may have a long rental history, our lease sign up's ensure we go through carefully the obligations of all parties reflected in the Residential Tenancy Agreement.
KEEPING YOU INFORMED
We strive to ensure our communication with you is to the expectation you want. After all, it's your property.
MONITORING YOUR PROPERTY
Routine Inspections, so important during a tenancy period, will presented to you in a professional report.
MAINTENANCE
Any maintenance or repairs are brought to your attention promptly to receive your instructions on rectifying.
RENT ARREARS MANAGEMENT
Should this occur, you will be kept informed for discussion and to receive your instructions.
For further information please contact our Property Management Department.
RENTAL APPRAISAL
For a Rental Appraisal please click here.